What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
Sharing, Storage & Use of the information you submit by shopping with us or submitting our online contact form.
When you make a purchase or begin a purchase but don’t complete it on garnersgardencentre.co.uk we’ll store the information you supply to us for as long as is required to complete your order and by law, we’ll also let you know if an order has been unsuccessful. We won’t contact you for any purpose other than to discuss your online purchase and your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We use the following third parties to process online payments.
All of the information supplied is stored on a secure server and transmission is via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
When you register as a customer on garnersgardencentre.co.uk but do not make a purchase, your information will be stored in the same manner, on our secure server, we won’t use it to contact you unless we have a legal obligation to and we won’t share it with any third parties.
When you contact us via our online contact form, we’ll use the information you supply only to respond to your query or comment. The information will be stored for 3 months in order to best serve you should you require any further assistance. After this period, the information you supplied to us will be deleted.
You have the right to the following with reference to the information we store:
Access - the right to access your personal information.
Rectification - the right to have inaccurate personal information rectified, or completed if it is incomplete.
Erasure - the right to have your personal information erased where there are no overriding legal obligations.
Restrict processing - the right to request the restriction or suppression of your personal data.
Portability - the right to obtain and reuse your personal information for your own purposes across different services.
Objection - the right to object to the processing of your personal information in certain circumstances.
Garners Garden Centre
Cemetery Road, Silverdale
Newcastle-under-Lyme, Staffordshire ST5 6SH
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on 21.06.2018